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Certified Implementation Specialist - Event Mangement Exam Dumps

Servicenow-CIS-EM Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

The ServiceNow Certified Implementation Specialist – Event Management Exam
Specification defines the purpose, audience, testing options, exam content coverage,
test framework, and prerequisites to become Certified Implementation Specialist –
Event Management certified.

Six (6) months field experience participating in ServiceNow deployment projects
or maintaining ServiceNow instances

• Participation in at least two ServiceNow ITOM deployments specifically for Event
Management

• Intermediate or above Windows and Unix administration skills

• Intermediate or above SNMP query knowledge

• Intermediate or above JavaScript and regular expression scripting skills

• Introductory or above network administration knowledge

• General familiarity with industry terminology, acronyms, and initialisms

Learning Domain % of Exam

1 Event Management Overview

• IT Operations Management (ITOM) solution

• Define customer challenges

• Event Management key features and capabilities

• Graphical user interfaces (operator workspace, alert
intelligence, dependency maps)

• Common Service Data Model (business, application, and
technical services)

13%

2 Architecture and Discovery

• Discovery and MID server architecture

• Event Management architecture and CMDB

• The monitoring process

• Install a MID server

13%

3 Event Configuration and Use

• Event setup (event processing, event rules, event filter,
event thresholds, operator workspace)

• Event Management process flow (event table, message
key, event processing jobs, event field mapping, CI
binding, best practices)

• Connectors (preconfigured, customized)

• Scripting (Regex, JavaScript, PowerShell)

• Event Management Troubleshooting (event errors,
credentials)

34%

4 Alerts and Tasks

• Alert defined (alert record attributes, scheduled jobs

• Alerts process flow (alert management rules, CI binding,
priority scores, priority groups, incidents, best practices)

• Alert grouping (correlation rules, alert aggregation)

• Alert Intelligence

• Alert impact profile (impact tree, impact rules, cluster
example, SLAs)

30%

5 Event Sources

• Identify event sources

• Push vs. pull methods

• Use inbound actions

• Configure a monitoring connector

10%

Total 100%

Exam Structure

The exam consists of approximately (30) questions. For each question on the
examination, there are multiple possible responses. The person taking the exam reviews
the response options and selects the most correct answer to the question.

Multiple Choice (single answer)

For each multiple-choice question on the exam, there are at least four possible
responses. The candidate taking the exam reviews the response options and selects the
one response most accurately answers the question.

Multiple Select (select all that apply)

For each multiple-select question on the exam, there are at least four possible
responses. The question will state how many responses should be selected. The
candidate taking the exam reviews the response options and selects ALL responses that
accurately answer the question. Multiple-select questions have two or more correct
responses.

Exam Results

After completing and submitting the exam, a pass or fail result is immediately
calculated and displayed to the candidate. More detailed results are not provided to
the candidate.

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Servicenow-CIS-EM
Certified Implementation Specialist - Event Mangement
http://killexams.com/pass4sure/exam-detail/Servicenow-CIS-EM
Question: 24
Which attribute is responsible for de-duplication?
A. Metric_name
B. Message_key
C. Short_description
D. Additional_info
Answer: B
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-
management/reference/r_EMBestPractice.html
Question: 25
How would you interpret the following data in the Operational Intelligence Insights Explorer?
A. win-ces882ierw is one of your hottest Configuration Items (CIs) that is currently experiencing a high
probability of anomalies and should be checked immediately
B. win-ces882ierw is one of your hottest Configuration Items (CIs), but is currently experiencing a low
probability of anomalies
C. win-ces882ierw is one of your customized list of monitored Configuration Items (CIs) that is currently
experiencing a high probability of anomalies and should be checked immediately
D. win-ces882ierw is one of your customized list of monitored Configuration Items (CIs), but is currently
experiencing a low probability of anomalies
Answer: D
Question: 26
What would you use to define the monitoring sources allowed to communicate with the ServiceNow instance for
Operational Intelligence?
A. Metric Registration
B. Metric Config Rules
C. Metric Type Actions
D. Metric to CI
Answer: C
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-
management/concept/operational-intelligence-overview.html
Question: 27
The value of the Alert Priority score is a composite of what?
A. The value of the alert�s category and its relative weight
B. The value of the alert�s category and its Priority Group
C. The value of the alert�s Severity and its Priority Group
D. The value of the alert�s Severity and its relative weight
Answer: A
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-
management/concept/alert-priority.html
Question: 28
What type of system can a MID Server can be installed on?
A. OpenVMS System
B. Microsoft Windows Server
C. Linux System
D. Microsoft Windows Desktop
E. Any system inside the customer firewall
F. Mac OS X System
Answer: B
Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/mid-
server/reference/r_MIDServerSystemRequirements.html
Question: 29
What would be the primary use case for creating Javascripts in Event Management?
A. To create a customized pull connector to retrieve events on behalf of an event source
B. To automatically populate the Configuration Management Database (CMDB)
C. To parse a nodename out of your raw event data in an event rule
D. To run as part of a remediation workflow for IT alerts that fail to execute
Answer: A
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-
management/task/t_EMCreateCustomConnectorDefinition.html
Question: 30
When creating an alert management rule, where would you specify a workflow to resolve a given condition?
A. From the Remediation tab
B. From the Actions tab
C. From the Launcher tab
D. In the Related Links section
Answer: A
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-
management/task/create-alert-management-rule.html
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Certified Implementation Specialist - Event Mangement Exam Dumps

Servicenow-CIS-EM Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

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