If you memorize these ServiceNow-CIS-HAM cheat sheet, you will get full marks.

Certified Implementation Specialist - Hardware Asset Management Exam Dumps

ServiceNow-CIS-HAM Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

Exam Specification:

- Exam Name: Certified Implementation Specialist - Hardware Asset Management
- Exam Code: N/A (Specific exam codes may vary based on the certification provider)
- Exam Duration: Varies (typically 90-120 minutes)
- Exam Format: Multiple-choice questions

Course Outline:

1. Introduction to Hardware Asset Management
- Overview of hardware asset management and its importance in organizations
- Understanding the role of a certified implementation specialist in hardware asset management

2. Hardware Asset Lifecycle Management
- Key stages of the hardware asset lifecycle (acquisition, deployment, maintenance, retirement)
- Best practices for managing hardware assets throughout their lifecycle

3. Hardware Asset Identification and Tracking
- Methods for accurately identifying and tracking hardware assets
- Asset tagging, labeling, and inventory management techniques

4. Configuration Management and Documentation
- Strategies for maintaining accurate configuration records of hardware assets
- Documentation requirements, including asset specifications, warranties, and licensing information

5. Asset Procurement and Vendor Management
- Procurement processes for hardware assets, including vendor selection and evaluation
- Contract management and vendor relationship management

6. Asset Deployment and Maintenance
- Planning and executing hardware asset deployments
- Asset maintenance and support activities, including repairs and upgrades

7. Retirement and Disposal of Hardware Assets
- Proper procedures for retiring and disposing of hardware assets
- Compliance with legal, environmental, and data security regulations

Exam Objectives:

1. Understand the fundamentals of hardware asset management and its role in organizations.
2. Demonstrate knowledge of the hardware asset lifecycle and best practices for managing assets at each stage.
3. Identify and track hardware assets accurately using appropriate methods and techniques.
4. Manage hardware asset configurations and maintain up-to-date documentation.
5. Implement effective procurement processes and vendor management strategies for hardware assets.
6. Plan and execute hardware asset deployments, including maintenance and support activities.
7. Adhere to proper procedures for retiring and disposing of hardware assets, ensuring compliance with regulations.

Exam Syllabus:

The exam syllabus covers the following topics (but is not limited to):

- Introduction to hardware asset management
- Hardware asset lifecycle management
- Hardware asset identification and tracking methods
- Configuration management and documentation practices
- Asset procurement and vendor management
- Asset deployment and maintenance processes
- Retirement and disposal of hardware assets

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ServiceNow
ServiceNow-CIS-HAM
Certified Implementation Specialist - Hardware Asset
Management
http://killexams.com/pass4sure/exam-detail/ServiceNow-CIS-HAM
Question: 51
What is the third tier of the capability blueprint?
A. Practical management
B. Strategic conformance
C. Trustworthy data
D. Operational integration
E. Financial management
Answer: D
Question: 52
Which plugins for asset management functionality are inactive by default? (Choose three.)
A. Expense Line
B. Hardware Asset Management
C. Procurement
D. Depreciation
E. Cost Management
F. My Assets
Answer: A,B,D
Question: 53
When transferring non-consumable assets between stockrooms, how must they be transferred?
A. In sets of two items
B. No more than 10% of the source stockroom�s inventory
C. As a single entity with a quantity of one
D. In groups of ten items
Answer: C
Question: 54
Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)
A. Integrates with business services via the Service Catalog from request through to disposal
B. Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as
configuration items (CIs)
C. Provides input into, aligns with, and follows corporate governance
D. Improves application privacy and security adherence
E. Leverages Service Mapping to predict service impact
Answer: A,C,E
Question: 55
Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)
A. Create consumable asset
B. Don�t create assets
C. Merge CI
D. Leave to category
E. Create assets
Answer: B,D,E
Question: 56
What is the process of restructuring data to maintain consistency?
A. Integration
B. Normalization
C. Discovery
D. Service Mapping
Answer: C
Question: 57
What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)
A. Hardware asset disposal status
B. New hardware assets found by audits
C. Hardware assets disposed (YTD)
D. Consumable models up for End of Life
Answer: A,D
Question: 58
Which of these tables are installed with Hardware Model Normalization? (Choose three.)
A. Device Type
B. Hardware Manufacturer
C. Hardware Normalize Key
D. Hardware Model Library
E. Device Name
Answer: B,C,D
Question: 59
Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it.
Based on this role alone, which of the following operations can Hamm perform? (Choose four.)
A. Revert normalization results
B. Create and delete asset records
C. Create purchase orders
D. Create flows
E. Import assets
F. Add Service Catalog entries
Answer: A,B,D,E
Question: 60
What is the impact of a customer opting out of the ServiceNow Content Service for specific models?
A. Unrecognized data doesn�t get sent to the ServiceNow Content Service and the customer doesn�t receive Content
Library updates
B. Unrecognized data doesn�t get sent to the ServiceNow Content Service
C. Unrecognized data is sent to the ServiceNow Content Service, but is now encrypted
D. Customer doesn�t receive Content Library updates
Answer: C
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ServiceNow-CIS-HAM Implementation tricks

ServiceNow-CIS-HAM Implementation tricks :: Article Creator

ServiceNow offers virtual agent to aid with generative AI

As generative AI becomes widely wide-spread in business software, CIOs should think about to the data it’s educated on.

ServiceNow is making generative AI obtainable from more areas of its low-code development platform, putting it front and middle in the chatbots companies are starting to use to engage with their ServiceNow functions.

but as utility vendors like ServiceNow, Salesforce, or SAP present new tips on how to take abilities of generative AI capabilities, equivalent to summarizing textual content or generating new text or photos from a simple immediate, there are risks CIOs should trust before giving the know-how free rein with their facts.

most effective final month ServiceNow rolled out its first generative AI tools: the ServiceNow Generative AI Controller for connecting huge language fashions (LLMs) to its software automation platform, and Now help for Search, which uses these LLMs and an commercial enterprise’s personal records to generate herbal language responses to queries made in a virtual agent.

Now assist for virtual Agent

The newest addition, Now help for digital Agent, builds on that foundation to make it more convenient for organizations to employ generative AI greater greatly in designing and operating business tactics.

Like Salesforce with its Einstein GPT product, ServiceNow has chosen to undertake generative AI in a modular manner, enabling CIOs to choose which LLM company they combine with.

In ServiceNow’s case, the alternative is firstly a bit constrained to either OpenAI, the creator of GPT and other publicly attainable fashions, or Microsoft Azure, which also uses OpenAI technology. however, the business lately partnered with Nvidia to aid firms improve customized LLMs knowledgeable on their personal information, and has additionally labored with Hugging Face on an open-entry LLM that companies can be capable of use to build inner most models to match their personal needs.

That public-deepest big difference is critical, referred to Neil Ward-Dutton, a VP at analyst IDC masking AI and clever method automation.

“We see loads of confusion between the public groundwork models promoted through the likes of OpenAI—GPT-4 and the like—and the generative AI fashions that we see ultimately offering value to corporates, so that they can no longer necessarily be public,” he stated.

Many uses of generative AI will best develop into desirable to companies when they can entry really expert fashions, covered from public access, that are expert and tuned for his or her trade and even just for their company alone. other applications, with no want for business-certain statistics or excessive levels of accuracy, will also be developed on public fashions.

“carriers like Salesforce, ServiceNow, and others don’t at all times do an excellent job of evidently distinguishing between these two methods,” he spoke of. “They’re all hedging their bets, partnering with the likes of OpenAI, Google, or Anthropic for entry to public models, however additionally partnering with Nvidia, Hugging Face, and Cohere to support them put into effect really expert fashions for shoppers.”

ServiceNow runs shared features internally on its Now Platform, and lately all started piloting using generative AI in virtual agent conversations, in line with the enterprise’s CIO, Chris Bedi (pictured). It’s being used through go-to-market groups to entry competencies bases about guidelines and techniques to facilitate contract renewals, he referred to.

The theory is that, in preference to the digital agent producing links to a stack of capabilities base articles that people need to read for themselves, “We’re announcing ‘here’s the chunk-sized pieces of content that may assist you’ at every different factor in this conversation, which should still increase productivity and speed,” he talked about.

rubbish in, rubbish out

Bedi, too, sees a risk in giving generative AI equipment access to the wrong facts—but it’s no longer a new one.

“It’s the rubbish in, rubbish out difficulty, which IT individuals have confronted invariably,” he said—but with a twist. With usual search equipment, “in case you had unhealthy data, it would get surfaced,” he said. “but generative AI is shining a plenty brighter mild on it because it makes information so findable and digestible for people. You’ve in fact bought to be sure what you’re indexing within the giant language models is up so far.”

The possibility of unhealthy statistics displaying up—which is not interesting to ServiceNow’s implementation—is why IDC’s Ward-Dutton recommends CIOs query their software suppliers concerning the beginning of any generative AI features they encompass, and the statistics they’re trained on.

organisations will are looking to be aware of no matter if the underlying model is public, or might be inner most to their organization, on what data it changed into pretrained, and the way they could protect against bias in working towards information, he noted.

Some software carriers are starting to add layers to their generative AI systems to make the tips they floor extra faithful.

In time, referred to Bedi, even that may well be dealt with by means of massive language fashions. “you could have models looking at the fashions,” he pointed out. “That know-how is being construct up very hastily.”

the way it’s performed makes a change, referred to Ward-Dutton, who suggested CIOs to ask how a seller’s trust layer, if there is one, in reality ensures records fine. “Is it through managing how models are educated in the first place,” he talked about, “or in making an attempt to proper or minimize problems with content material that the fashions create after the fact?”

He counseled CIOs to installation lab environments where they can examine generative AI applied sciences safely, exploring use circumstances and inspecting the claims of companies.

That’s what Bedi at ServiceNow did together with his own technology, to look the way it performed. CIOs looking to do the equal may get improved outcomes by means of following his variety play: running pilots with a mix of tenured employees and new starters.

“We thought that become crucial because individuals who joined these days will ask questions tenured people will not as a result of they simply realize it through tribal abilities,” he pointed out. “And tenured americans will spot things that feel or seem humorous lots more suitable than people who have simply joined.”

That enabled him to get all started with out worrying about whether he had a perfect content material repository for the virtual agent to attract on.

A restricted set of ServiceNow consumers already has entry to Now help for Search and, now, Now support for digital Agent. For the others, the business plans to make the features generally obtainable as part of its Vancouver platform free up in September 2023.

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Certified Implementation Specialist - Hardware Asset Management Exam Dumps

ServiceNow-CIS-HAM Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

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ServiceNow-CIS-HAM Sample Questions

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