MB-920 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives
Test Detail:
The Microsoft MB-920 exam, also known as Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP), is a certification exam that focuses on the foundational knowledge and skills required to understand and work with the Finance and Operations applications within the Microsoft Dynamics 365 suite. The exam aims to validate the candidate's understanding of the core functionalities and capabilities of Dynamics 365 Finance and Operations and their ability to leverage these capabilities to meet business requirements.
Course Outline:
The MB-920 course provides comprehensive training on the core concepts and functionalities of Microsoft Dynamics 365 Finance and Operations. It covers various topics related to financial management, supply chain management, project management, and reporting and analytics. While the specific course content may vary, the following is a general outline of the key topics covered:
1. Introduction to Dynamics 365 Finance and Operations:
- Overview of the Finance and Operations applications.
- Understanding the architecture and components of Dynamics 365.
- Exploring the user interface and navigation.
2. Financial Management:
- Configuring and managing financial modules.
- Setting up and maintaining general ledger accounts.
- Managing accounts payable and accounts receivable.
- Performing financial reporting and analysis.
3. Supply Chain Management:
- Configuring and managing supply chain modules.
- Creating and managing product catalogs and pricing.
- Managing inventory and warehouse operations.
- Implementing procurement and sourcing processes.
4. Project Management:
- Managing projects and project accounting.
- Tracking project costs and revenues.
- Creating and managing project contracts and resources.
- Monitoring project performance and profitability.
5. Reporting and Analytics:
- Designing and creating financial reports and dashboards.
- Utilizing Power BI for data analysis and visualization.
- Generating financial statements and budgeting reports.
- Applying business intelligence concepts and best practices.
Exam Objectives:
The MB-920 exam assesses the candidate's knowledge and skills in the following areas:
1. Understand the Dynamics 365 Finance and Operations Applications:
- Describe the capabilities and functionalities of Dynamics 365 Finance and Operations.
- Identify the key components and modules within the application suite.
- Explain the integration of Finance and Operations with other Dynamics 365 applications.
2. Manage Financial Operations:
- Configure and manage general ledger, accounts payable, and accounts receivable.
- Perform financial transactions and postings.
- Generate financial reports and statements.
3. Manage Supply Chain Operations:
- Configure and manage product catalogs, pricing, and inventory.
- Implement procurement and sourcing processes.
- Monitor and optimize supply chain operations.
4. Manage Project Operations:
- Set up and manage projects and project accounting.
- Track project costs, revenues, and profitability.
- Create and manage project contracts and resources.
5. Analyze Data and Generate Reports:
- Design and create financial reports and dashboards.
- Utilize Power BI for data analysis and visualization.
- Generate financial statements and budgeting reports.
Syllabus:
The MB-920 course syllabus provides a detailed breakdown of the topics covered in the training program. It includes specific learning objectives, hands-on exercises, and case studies. The syllabus may cover the following areas:
- Introduction to Dynamics 365 Finance and Operations
- Financial Management in Dynamics 365
- Supply Chain Management in Dynamics 365
- Project Management in Dynamics 365
- Reporting and Analytics in Dynamics 365
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MB-920
Microsoft Dynamics 365 Fundamentals Finance and Operations
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Question: 39
A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales.
Different processes are used for each type of order source.
You need to ensure that you can support each type of sale.
What should you recommend?
A. case management and loyalty programs
B. a mobile app and online sales
C. a retail store, an online store, and a call center
D. a mobile app and a credit card gateway
Answer: C
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/channel-setup-online
Question: 40
HOTSPOT -
A company plans to implement Dynamics 365 Customer Insights and use the audience insights capability.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/overview
Question: 41
HOTSPOT -
A company is evaluating Dynamics 365 Fraud Protection. You need to help the customer understand the features that are available.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fraud-protection/overview
Question: 42
A company wants to use sales, resourcing, project management, and expense tracking in a single application.
What should the company implement?
A. Dynamics 365 Project Operations
B. Dynamics 365 Finance
C. Dynamics 365 Business Central
D. Dynamics 365 Human Resources
Answer: C
Reference:
https://docs.microsoft.com/en-gb/dynamics365/business-central/across-business-functionality
Question: 43
HOTSPOT -
A company plans to implement Dynamics 365 finance and operations apps.
You need to recommend a feature that allow users to edit Dynamic 365 data by using Microsoft Office. Changes that you make in Microsoft
Office must update
Dynamic 365.
What should you recommend? To answer, select the appropriate options in the answer area.
Hot Area:
Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/office-integration/use-excel-add-in
Question: 44
HOTSPOT -
A company implements Dynamics 365 finance and operations apps. You need to describe the shared features that are available to technical and
business users to company stakeholders.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/analytics/customize-analytical-workspace
Question: 45
A company plans to implement Dynamics 365 finance and operations apps. The company wants to integrate Microsoft Teams with these
applications.
Which three platforms support Microsoft Teams integration? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Dynamics 365 Commerce
B. Power BI
C. Microsoft Dataverse
D. Dynamics 365 Customer Engagement (on-premises)
E. SharePoint Online
Answer: ABE
Reference:
https://docs.microsoft.com/en-us/dynamics365/teams-integration/teams-integration
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