GE0-807 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives
Test Detail:
The Genesys GE0-807 exam, also known as GCP8 - System Consultant - SIP Server, is designed to assess the knowledge and skills of professionals working with Genesys SIP Server. The exam evaluates the candidate's understanding of SIP Server architecture, installation, configuration, and troubleshooting. Here is a detailed overview of the test, including the number of questions and time, course outline, exam objectives, and exam syllabus.
Number of Questions and Time:
The Genesys GE0-807 exam consists of multiple-choice questions. The exact number of questions may vary, but on average, there are around 60-70 questions. Candidates are provided with a specified amount of time to complete the exam, typically around 90-120 minutes.
Course Outline:
The Genesys GE0-807 exam covers various topics related to Genesys SIP Server and its implementation. The course outline may include the following key areas:
1. SIP Server Overview:
- Understanding the role and functionality of Genesys SIP Server in the contact center environment.
- Familiarity with SIP protocols, call flows, and signaling.
2. SIP Server Architecture:
- Understanding the components and modules of Genesys SIP Server.
- Knowledge of SIP Server deployment models and high availability configurations.
3. Installation and Configuration:
- Installing and configuring Genesys SIP Server software.
- Configuring SIP Server settings, such as network interfaces, certificates, and security options.
4. SIP Server Routing:
- Understanding SIP Server routing strategies and mechanisms.
- Configuring routing policies and rules for call routing and load balancing.
5. SIP Server Integration:
- Integrating SIP Server with other Genesys components, such as Voice Platform and Routing Solution.
- Configuring SIP Server interfaces and interactions with external systems.
6. SIP Server Monitoring and Troubleshooting:
- Monitoring SIP Server performance and health.
- Troubleshooting common issues related to SIP Server installation, configuration, and call routing.
Exam Objectives:
The objectives of the Genesys GE0-807 exam include evaluating the candidate's ability to:
1. Understand the role and functionality of Genesys SIP Server in a contact center environment.
2. Install and configure Genesys SIP Server software.
3. Configure SIP Server settings, including network interfaces, security, and certificates.
4. Implement routing strategies and policies in SIP Server.
5. Integrate SIP Server with other Genesys components and external systems.
6. Monitor and troubleshoot SIP Server performance and issues.
Exam Syllabus:
The exam syllabus provides a detailed breakdown of the topics and subtopics that candidates need to study. It may include:
1. SIP Server Overview and Architecture
2. SIP Server Installation and Configuration
3. SIP Server Routing
4. SIP Server Integration
5. SIP Server Monitoring and Troubleshooting
Candidates should refer to the official Genesys documentation and study materials specific to the GE0-807 exam for the most accurate and up-to-date information on the test details, course outline, exam objectives, and exam syllabus.
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GE0-807 PDF Sample Questions
GE0-807 Sample Questions
Genesys
GE0-807
GCP8 - System Consultant - SIP Server
https://killexams.com/pass4sure/exam-detail/GE0-807
QUESTION: 67
Which two ways can Genesys Media Server integrate with SIP Server? Choose 2 answers
A. Directly
B. Through GVP
C. Through Proxy Manager
D. Through Resource Manager
Answer: B, D
Reference:
http://genesyslab.info/wiki/index.php/Special:Repository/81fr_dep- sip.pdf?id=2e30d00a-
05d6-4c84-a539-eb7ddcbde5f4
QUESTION: 68
Which protocol is SIP Server using when in communication with Softswitch?
A. CTI protocol
B. T-Lib
C. SIP
D. Proprietary protocol
Answer: C
QUESTION: 69
Which SIP Method is used by Active out of Service Detection to check a device for out of
service status?
A. INFOK
B. CHECK
C. MESSAGE
D. OPTIONS
E. SUBSCRIBE
F. PUBLISH
Answer: D
QUESTION: 70
Which statement is correct?
A. When using SIP Server with Framework 8, Genesys recommends that you Install SIP
Server and Media Server on the same server to improve performance.
B. The configuration wizards for all of the Genesys products can be installed from the
Framework 8 Installation Media.
C. Customers who have a legacy PBX deployed and now want to deploy
GenesysFramework 8 with Genesys SIP Server will need to dismantle their legacy
infrastructure prior to deploying SIP.
D. Genesys Administrator is used to provision applications in Framework 8.
Answer: B
QUESTION: 71
When the internal registrar is enabled and SIP Server is also configured to store registration
information in the configuration database, where, in CME, can you find the contact option
specifying current location?
A. corresponding DN
B. corresponding Agent Login
C. corresponding Voice over IP Service
D. corresponding SIP Server
E. It is not visible in CME
Answer: A
QUESTION: 72
To connect to Media Server or Stream Manager, what type of DN must be created?
A. Email
B. Position
C. voice treatment port
D. Voice over IP Service
Answer: D
QUESTION: 73
When configuring a Voice over IP Service ON in Genesys Administrator to enable
treatment capability of Media Server using NET ANN, which options are mandatory in the
TServer section of the Annex Tab of this DN? (Choose 2 answers)
A. contact = host and port of the SIP server handling request for treatment
B. contact = host and port of the Media Server handling request for treatment
C. service-type = treatment
D. request-uri = URI to be sent by SIP server to Media Server to play proper treatment (e.g.
Filename to be played)
E. name = name of the treatment to be played
Answer: B, D
QUESTION: 74
Which header in the INVITE message will SIP Server analyze in order to select the proper
geo-location for an inbound call?
A. From
B. To
C. via
D. contact
Answer: A
Reference:
http://docs.genesys.com/Special:Repository/sip81rn.html?id=c4d480e4-94a2- 4cf8-ac24-
5ccf3ccb7759
QUESTION: 75
When SIP Server is behind the Softswitch, a DN is considered out of service if it receives
which of the following messages?
A. 408 Request Timeout
B. 404 Busy
C. 482 Gone
D. 486 Forbidden
Answer: A
Reference:
http://docs.genesys.com/Special:Repository/80fr_dep-sip.pdf?id=6483fb5b- 9ea1-43a0-
8aeb-f38b19fb29a7 (See Page #167).
QUESTION: 76
Which of the following is a correct description of how Media Server or Stream Manager
can be configured with SIP Server in a multi- tenant environment?
A. One Stream Manager can be associated with only one SIP Server
B. One Stream Manager can be associated with multiple SIP Servers only under the same
Tenant
C. One Stream Manager can be associated with multiple SIP Servers and Tenants
Answer: A
Reference:
http://docs.genesys.com/Special:Repository/76fr_dep_sm.pdf?id=af8f39b5- a029-4cb9-
a509-770b43ce75f2
QUESTION: 77
Which of the following options can be configured on a trunk DN to enable Active Out-of-
Service detection? (Choose 2 answers)
A. recovery-timeout'
B. oos-check'
C. 'oos-force'
D. 'priority'
Answer: B, C
Reference:
http://docs.genesys.com/index.php?title=Documentation:SIPS:SIPProxyDeployment:SIPPr
oxyOverview:8.1.1&action=pdfbook (page 6)
QUESTION: 78
SIP Server supports active out-of-service detection for which of the following types of
ONs? (Choose 2 answers)
A. VoIP Service (MCU, treatment, etc.)
B. Extension
C. Trunk
D. Route Point
Answer: A, B
QUESTION: 79
Which of the following are methods are supported by SIP Server for detecting whether a
particular device is unavailable and needs to be placed in Out of Service state? (Choose 2
answers)
A. Active out of service detection
B. Passive out of service detection
C. Auto out of service detection
D. Presence subscription
E. Registration
F. class of service
Answer: D, E
QUESTION: 80
Which of the following events occur when SIP Server receives INFO and UPDATE
messages?
A. EventRouteRequest
B. EventAddressInfo
C. EventEstablished
D. EventAttachedDataChanged
Answer: A
Reference:
https://genesys.secure.force.com/support/servlet/fileField?id=0BEU0000000TOjd
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