300-815 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives
300-815 CLACCM Exam: Implementing Cisco Advanced Call Control and Mobility Services
Exam Description
The Implementing Cisco Advanced Call Control and Mobility Services v1.0 (CLACCM 300-815) exam is a 90-minute exam associated with the CCNP Collaboration and Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation certifications. This exam tests a candidate's knowledge of advanced call control and mobility services, including signaling and media protocols, CME/SRST gateway technologies, Cisco Unified Board Element, call control and dial planning, Cisco Unified CM Call Control, and mobility. The course, Implementing Cisco Advanced Call Control and Mobility Services, helps candidates to prepare for this exam.
20% 1.0 Signaling and Media Protocols
1.1 Troubleshoot these elements of a SIP conversation
1.1.a Early media
1.1.b PRACK
1.1.c Mid-call signaling (hold/resume, call transfer, conferencing)
1.1.d Session timers
1.1.e UPDATE
1.2 Troubleshoot these H.323 protocol elements
1.2.a DTMF
1.2.b Call set up and tear down
1.3 Troubleshoot media establishment
10% 2.0 CME/SRST Gateway Technologies
2.1 Configure Cisco Unified Communications Manager Express for SIP phone registration
2.2 Configure Cisco Unified CME dial plans
2.3 Implement toll fraud prevention
2.4 Configure these advanced Cisco Unified CME features
2.4.a Hunt groups
2.4.b Call park
2.4.c Paging
2.5 Configure SIP SRST gateway
15% 3.0 Cisco Unified Border Element
3.1 Configure these Cisco Unified Border Element dial plan elements
3.1.a DTMF
3.1.b Voice translation rules and profiles
3.1.c Codec preference list
3.1.d Dial peers
3.1.e Header and SDP manipulation with SIP profiles
3.1.f Signaling and media bindings
3.2 Troubleshoot these Cisco Unified Border Element dial plan elements
3.2.a DTMF
3.2.b Voice translation rules and profiles
3.2.c Codec preference list
3.2.d Dial peers
3.2.e Header and SDP manipulation with SIP profiles
3.2.f Signaling and media bindings
25% 4.0 Call Control and Dial Planning
4.1 Configure these globalized call routing elements in Cisco Unified Communications Manager
4.1.a Translation patterns
4.1.b Route patterns
4.1.c SIP route patterns
4.1.d Transformation patterns
4.1.e Standard local route group
4.1.f TEHO
4.1.g SIP trunking
4.2 Troubleshoot these globalized call routing elements in Cisco Unified Communications Manager
4.2.a Translation patterns
4.2.b Route patterns
4.2.c SIP route patterns
4.2.d Transformation patterns
4.2.e Standard local route group
4.2.f TEHO
4.2.g SIP trunking
20% 5.0 Cisco Unified CM Call Control Features
5.1 Troubleshoot Call Admission Control (exclude RSVP)
5.2 Configure ILS, URI synchronization, and GDPR
5.3 Configure hunt groups
5.4 Configure call queuing
5.5 Configure time of day routing
5.6 Configure supplementary functions
5.6.a Call park
5.6.b Meet-me
5.6.c Call pick-up
10% 6.0 Mobility
6.1 Configure Cisco Unified Communications Manager Mobility
6.1.a Unified Mobility
6.1.b Extension Mobility
6.1.c Device Mobility
6.2 Troubleshoot Cisco Unified Communications Manager Mobility
6.2.a Unified Mobility
6.2.b Extension Mobility
6.2.c Device Mobility
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QUESTION 51
Which two types of authentication are supported for the configuration of Intercluster Lookup Service? (Choose two.)
A. TokenID
B. username and secret key
C. TLS certificates
D. passwords
E. FQDN of the servers defined in DNS
Answer: CD
Section: Cisco Unified CM Call Control Features
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/sysConfig/11_5_1_SU1/cucm_b_system-configuration-guide-1151su1/cucm_b_system-configuration-guide-1151su1_chapter_011001.pdf
QUESTION 52
Which two configuration parameters are prerequisites to set Native Call Queuing on Cisco Unified Communications Manager? (Choose two.)
A. Cisco IP Voice Media Streaming Service must be activated on at least one node in the cluster.
B. A unicast music on hold audio source must be configured.
C. Cisco RIS data collector service must be running on the same server as the Cisco CallManager service.
D. The maximum number of callers allowed in queue must be 10.
E. The phone button template must have the Queue Status Softkey configured.
Answer: AC
Section: Cisco Unified CM Call Control Features
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_0_1/systemConfig/cucm_b_system-configuration-guide-1201/cucm_b_system-configuration-guide1201_chapter_01001101.html#CUCM_RF_C960BC9A_00
QUESTION 53
What is the relationship between partition, time schedule, and time period in Time-of-Day routing in Cisco Unified Communications Manager?
A. A partition can have multiple time schedules assigned. A time schedule contains one or more time periods.
B. A partition can have one time schedule assigned. A time schedule contains one or more time periods.
C. A partition can have multiple time schedules assigned. A time schedule contains only one time period.
D. A partition can have one time schedule assigned. A time schedule contains only one time period.
Correct Answer: A
Section: Cisco Unified CM Call Control Features
QUESTION 54
Configure Call Queuing in Cisco Unified Communications Manager. Where do you set the maximum number of callers in the queue?
A. in the telephony service configuration
B. in the queuing configuration
C. in Cisco Unified CM Enterprise Parameters
D. in Cisco Unified CM Service Parameters
Answer: B
Section: Cisco Unified CM Call Control Features
Reference: https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200453-Configure-CUCM-Native-Call-Queuing-Featu.html
QUESTION 55
A user reports that when they attempt to log out from the Cisco Extension Mobility service by pressing the Services button, they cannot log out. What is the most likely cause of this issue?
A. The Cisco Extension Mobility service has not been configured on the phone.
B. There might be a significant delay between the button being pressed and the Cisco Extension Mobility service recognizing it. It would be best to check network latency.
C. The user device profile has not been assigned to the user.
D. The user device profile is not subscribed to the Cisco Extension Mobility service.
Answer: D
Section: Mobility
QUESTION 56 What is a component of Cisco
Unified Mobility?
A. Unified IVR
B. Mobile Connect
C. Smart Client Support
D. Single Number Connect
Answer: B
Section: Mobility
QUESTION 57 When the services key is pressed Cisco Extension Mobility does not show up. What is the
cause of the issue?
A. The URL configured for Cisco Extension Mobility is not correct.
B. Cisco Extension Mobility Service is not running.
C. The phone is not subscribed to Cisco Extension Mobility Service.
D. Cisco Extension Mobility is not enabled in the Phone Configuration Window (Device > Phone)
Answer: C
Section: Mobility
QUESTION 58
A user reports when they press the services key they do not receive a user ID and password prompt to assign the phone extension. Which action resolves the issue?
A. Create the default device profiles for all phone models that are used.
B. Subscribe the phone to the Cisco Extension Mobility service.
C. Create the end user and associate it to the device profile.
D. Assign the extension as a mobile extension.
Answer: B
Section: Mobility
QUESTION 59 What are the elements for Device Mobility
configuration?
A. physical location, device pool, and Device Mobility group
B. device pool, Device Mobility group, and region
C. physical location. Device Mobility group, and region
D. device pool, Device Mobility group, and Cisco IP phone
Answer: A
Section: Mobility
Reference: https://www.ciscopress.com/articles/article.asp?p=1249228&seqNum=4
QUESTION 60
Which services are needed to successfully implement Cisco Extension Mobility in a standalone Cisco Unified Communications Manager server?
A. Cisco Extended Functions, Cisco Extension Mobility, and Cisco AXL Web Service
B. Cisco CallManager, Cisco TFTP, and Cisco CallManager SNMP Service
C. Cisco CallManager, Cisco TFTP, and Cisco Extension Mobility
D. Cisco TAPS Service, Cisco TFTP, and Cisco Extension Mobility
Answer: C
Section: Mobility
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_5_2/ccmfeat/CUCM_BK_C3A84B33_00_cucm-feature-configuration-guide_1052/CUCM_BK_C3A84B33_00_cucm-feature-
configurationguide_chapter_011101.html#CUCM_TK_A337E035_00
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