Implementing Cisco Collaboration Applications (CLICA) Exam Dumps

300-810 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

300-810 CLICA

Certifications: CCNP Collaboration, Cisco Certified Specialist - Collaboration Applications Implementation

Duration: 90 minutes



This exam tests your knowledge of collaboration applications, including:

- Single sign-on

- Cisco Unified IM and Presence

- Cisco Unity Connection and Cisco Unity Express

- Application clients



Exam Description

The Implementing Cisco Collaboration Applications v1.0 (CLICA 300-810) exam is a 90-minute exam associated with the CCNP Collaboration and Cisco Certified Specialist - Collaboration Applications Implementation certifications. This exam tests a candidate's knowledge of collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients. The course, Implementing Cisco Collaboration Applications, helps candidates to prepare for this exam.



15% 1.0 Single Sign-On (SSO) for Collaboration Applications

1.1 Describe these types of SSO as they relate to Collaboration

1.1.a Smart card

1.1.b Integrated Windows AD

1.1.c Kerberos

1.2 Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions

1.3 Describe these components of SAML 2.0 and later

1.3.a Assertion

1.3.b Protocol

1.3.c Binding

1.3.d Profiles

30% 2.0 Cisco Unified IM and Presence

2.1 Configure Cisco Unified Instant Message and Presence on premises

2.1.a High availability

2.1.b Calendar integration

2.1.c Apple Push Notification Service

2.1.d Persistent chat

2.1.e Federation configuration (XMPP and SIP)

2.1.f Centralized Cisco Unified IM&P

2.2 Troubleshoot Cisco Unified IM&P on premises

2.2.a XMPP

2.2.b High availability

2.2.c Calendar integration

2.2.d Apple Push Notification Service

2.2.e Persistent chat

2.2.f Federation configuration (XMPP and SIP)

30% 3.0 Cisco Unity Connection and Cisco Unity Express

3.1 Configure these in Cisco Unity Connection

3.1.a Call handlers

3.1.b Voicemail transfers and greetings

3.1.c Routing rules

3.1.d Distribution lists

3.1.e LDAP integration

3.2 Troubleshoot these in Cisco Unity Connection

3.2.a Call handlers

3.2.b Voicemail transfers and greetings

3.2.c Auto-Attendant

3.2.d Routing rules

3.2.e MWI

3.3 Implement toll fraud prevention

3.4 Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager

3.5 Describe digital networking in multicluster deployments in Cisco Unity Connection

3.6 Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

3.6.a Basic call handler scripting (Auto-Attendant)

3.6.b Voicemail management

3.6.c MWI

3.6.d User management

3.7 Troubleshoot Cisco Unity Express integration to Cisco Unified CME

3.7.a Basic call handler scripting (Auto-Attendant)

3.7.b Voicemail management

3.7.c MWI

3.7.d User management

25% 4.0 Application Clients

4.1 Configure DNS for service discovery

4.2 Troubleshoot service discovery

4.3 Configure Jabber client installation switches

4.4 Troubleshoot Cisco Jabber Instant Messaging and Presence

4.5 Troubleshoot Cisco Jabber phone control

4.6 Troubleshoot Cisco Jabber voicemail integration

4.7 Troubleshoot certificate validation for Jabber clients

4.8 Describe the Cisco Unified Attendant Console Advanced integration

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300-810
Implementing Cisco Collaboration Applications (CLICA)
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QUESTION 54 Which dial-peer configuration routes calls from SIP-based phones on Cisco Unified Communications Manager Express to Cisco
Unity Express?
A. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec g711alaw
B. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4:
10.3.6.127 codec ilbc
C. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec g711ulaw
D. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4:
10.3.6.127 codec g729r6
Answer: C
Reference: https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-express/62609-tdcmecue.html
QUESTION 55
What are two Cisco Jabber 12.6 on-premises deployment types that can be run on a Windows-enabled PC? (Choose two.)
A. Contact Center Agent
B. IM-only
C. multicloud-based
D. Full UC
E. cloud-based
Answer: BD
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_6/cjab_b_on-prem-deployment-cisco-jabber_12-6.pdf
QUESTION 56 An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail. Which action does Cisco
Unified CM take?
A. Cisco Unified CM looks up the voicemail pilot configured to dial.
B. Cisco Unified CM routes the configured hunt pilot to Unity Connection.
C. Cisco Unified CM looks up the hunt pilot configured to dial.
D. Cisco Unified CM sends an AXL query to Unity Connection.
Answer: A
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmsys/CUCM_BK_C5565591_00_cucm-system-guide-91/CUCM_BK_C5565591_00_cucm-system-guide-91_chapter_011110.html
QUESTION 57
An end user opened a ticket, stating that though he can log in to Jabber for Windows, and presence and chat works, he cannot place phone calls using the desktop client. You investigate the user and find that no phone device is associated
with the user account in Cisco Unified Communications Manager. Which device type must you create for this user to enable calling services from the Jabber for Windows desktop client?
A. Cisco Unified Personal Communicator
B. Cisco Jabber for Tablet
C. Cisco Unified Client Services Framework
D. third-party SIP device (advanced)
Answer: A
QUESTION 58 Which step is the first for web-based
single sign-on login?
A. Authenticate.
B. Redirect to IdP to get authenticated.
C. Present authentication assertion.
D. Request access to protected service.
Answer: D
QUESTION 59 How is automatic fallback enabled on a Cisco IM and
Presence server?
A. In IM and Presence Service Parameter Configuration > Cisco Server Recovery Manager, change the Failover parameter to True.
B. In Communications Manager Service Parameter Configuration > Cisco Server Recovery Manager, change the Enable Automatic Fallback parameter to True.
C. Automatic fallback is enabled by default.
D. In the Presence Redundancy Group Configuration > Cisco Unified Communications Manager, check the Enable Automatic Fallback parameter.
Answer: B
Reference: https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-im-presence-service/200958-IM-and-Presence-Server-High-Availability.html
QUESTION 60
Refer to the exhibit.
A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state. Which two actions should be
performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)
A. Advise all users to re-login to their Jabber clients.
B. Confirm that both IM&P servers are configured in the Presence Redundancy Group configuration pane.
C. Perform a restart of the IM&P primary server to force fallback.
D. Click the Fallback button in the Server Action pane.
E. Set the Automatic Failover parameter in the Server Recovery Manager Service Parameters to the value True.
Answer: BD
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